Local Government Services
Local Government find themselves under immense pressure to improve levels of municipal service delivery: IT local government departments face pressure to do more with less.
Our aim is to create an engaging and empowering environment across every aspect of governance
Lezi Technologies’s Public Sector practice provides governments the means to engage citizens, taxpayers, government agencies, businesses and NGOs and deliver services to them in a cost-effective and systematic manner. We use our wide partnerships to simplify digital technology (core infrastructure and applications) to create innovative e-governance models.
Through the use of Lezi Technologies solutions local government can effectively improve services delivery through:
- Elimination of historical grown paper-based, inefficient and error-prone working methods through electronic record keeping.
- Increase efficiency through streamlining of workflows.
- Increase of transparency and accountability through real-time monitoring of mission-critical KPIs.
- Facilitate well-informed decision making on council and executive level through always up-to-date, accurate and credible reports and statistics.
- Improve service delivery to the public and business through the application of modern e-government concepts.
Our product range currently includes:
SmartMun Cemetery Manager
Safe record keeping of historical burial records, Standardised, streamlined workflow for electronic burial applications, cremations, exhumations, etc.
SmartMun Customer Care Manager
Complaints can no longer get lost or remain unallocated, Effective monitoring of response times through built-in date and time stamps.
SmartMun Building Plan Manager
Streamlined, paperless workflow to ensure that due process is followed at all times, An always up-to-date overview of where all applications are in the process; every application can be located within mere seconds.